Cloud3 Privacy Policy

Information We Collect
We collect information when you register on our site, submit requests, purchase services, respond to surveys, or fill out forms. This may include your name, email address, or phone number. You may browse our site anonymously.

How We Protect Your Information
All sensitive information is transmitted securely via Stripe. We do not store private data such as credit cards or social security numbers on our servers.

Disclosure to Third Parties
We do not sell, trade, or transfer personally identifiable information to outside parties, except to trusted third parties who assist us in operating our site or services, provided they maintain confidentiality. Disclosure may occur when required to comply with the law, enforce site policies, or protect rights and safety.

Children's Privacy (COPPA Compliance)
We comply with COPPA and do not collect data from children under 13. Our site, products, and services are intended for users 13 years or older.

Changes to Privacy Policy
Any changes to the privacy policy will be posted on this page.

Data Retention
Information collected during registration is retained until you delete your account or withdraw from the platform, subject to applicable laws.

What We Don’t Do
We do not share, disclose, sell, or otherwise provide your information to other companies for marketing purposes.


Refund & Support Policy

Satisfaction Commitment
We aim to make clients happy with their purchases. If a product is defective or not as expected, contact our Helpdesk with details and screenshots for assistance.

Refunds Are Not Available If:

  • The system works correctly, but does not meet your expectations.

  • Your requirements have changed.

  • You found another product better suited to your needs.

  • You no longer need the product or service.

  • The product features do not fully meet your requirements.

  • Your environment does not support the product.

  • You have already downloaded the product.

Refunds May Be Granted Only If:

  • The product is completely non-functional or differs from the demo.

  • You submitted a support ticket but did not receive a response within 48 hours (2 business days).

  • The product description was misleading.

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